Generally speaking most UK ISP’s do little if anything to support users who make the decision to go with Apple, though it looks as though the tide may be beginning to change. At the moment in most cases if you so much as mention that the problem you are having is related to a Mac you will be cut short and told that you are on your own

In a move that is surely a result of the increasing market share of Apple Plus.Net have recently completed training their entire support team on how to troubleshoot problems with Apple computers including connecting, email setup and configuration, browser problems and a range of common Mac related issues.. This is really good news for UK switchers who may have been put off making the move due to the apparent indifference of ISP’s towards the Mac community.

Hopeful other ISP’s will take note of Plus.Net’s lead ?

Who is your ISP and what sort of support do you get for Mac related issues ?